Humans from Earth
Nov. 26th, 2005 05:03 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
This is for me, and also for you, for bookmarking and posterity purposes:
VALUABLE INFORMATION TO BYPASS machines & get a PERSON on the phone!
IVR Cheat Sheet by Paul English
American Express <http://www.americanexpress.com> 800-528-4800 0
ATT Universal <http://www.citicards.com> 800-950-5114 ###
Bank of America <http://www.bofa.com> 800-900-9000 1 loan; 2 account; 3
investing; 4 info; or 00 to human
Bank One <http://www.bankone.com> 877-226-5663 0,0
Capital One Visa <http://www.capitalone.com> 800-867-0904 ignore prompts
and invalid entry warnings; press #0 four times
Charles Schwab <http://charlesschwab.com> 800-435-9050 3 then 0
Chase <http://www.chase.com> 800-CHASE24 5 pause 1 4
CitiBank <http://www.citibank.com> 800-374-9700 1 online support; 2
billpay; 3 non-online; 4 credit card; or 0 to human
Discover <http://www.discovercard.com> 800-347-2683 ****
E-Trade <http://www.etrade.com> 800-387-2331 ####
Fidelity <http://www.fidelity.com> 800-544-6666 ignore prompt for social
security number, just enter ###
MasterCard <http://www.mastercard.com> 800-MC-ASSIST 000 on each menu
MBNA <http://www.mbnanetaccess.com> 800-421-2110 00# when menu starts
Paypal <http://www.paypal.com> 650 864-8000 cf
http://paypalsucks.com/PayPalPhoneNumbers.shtml
Sovereign Bank <http://www.sovereignbank.com> 800-SOV-BANK 1 english; 1
personal; 3 then social#; passcode, #; then 0 (1-3x)
Sun Trust Banks <http://www.suntrust.com> 404-588-7815 Yes
US Bank <http://www.usbank.com> 800-US BANKS 0000
Visa <http://www.visa.com> 800-847-2911 000 (ignore prompts saying that
it's an invalid entry)
Wachovia <http://www.wachovia.com> 800-922-4684 accounts personal banking
Washington Mutual <http://wamu.com> 800-756-8000 At any time after the
announcement(s) press 0,0.
Wells Fargo <http://www.wellsfargo.com> 800-869-3557 0,0,0
Western Union <http://www.westernunion.com> 800-325-6000 * then ##
*government* phonesteps to find a human
INS <http://uscis.gov> 800-375-5283 After selecting English, (with a 2
second delay between) 2 6 2 4
Social Security <http://www.socialsecurity.gov> 800-772-1213 00 will
confuse computer and send you to an agent
Veterans Affairs <http://www.va.gov> 800-827-1000 1,0
*insurance* phonesteps to find a human
Aetna <http://www.aetna.com> 800-537-9384 "2, then say ""operator""
(check this)"
Aetna <http://www.aetna.com> 800-680-3566 * then 0 anytime
AFLAC <http://www.aflac.com> 800-99-AFLAC ***
Ameritas <http://www.ameritas.com> 800-745-1112 0,0,0
CIGNA <http://www.cigna.com> 800-516-2898 REGARDING A BILL
Cigna <http://www.cigna.com> 800-849-9000 ##
GEICO <http://www.geico.com> 800-841-3000 Wait for prompt then 6, 1, 5
Humana <http://www.humana.com> 800-4-HUMANA After entering insurance
number and details, 0.
Medicare <http://www.medicare.gov> 800-633-4227 "After the opening
prompt say ""agent""."
Principal Life <http://www.principal.com/> 800-247-4695 1 for english,
2, then 0 several times until it redirects you to an operator.
*pharmacy* phonesteps to find a human
CVS <http://www.cvs.com> local listing dial local store, after promt.
press 6 will connect to store manager
Eckerd <http://www.eckerd.com> 800-eckerds 0 for pharmacy, 8* for manager
Rite Aid <http://www.riteaid.com> Local Store Press 3 to speak to the
pharmacy
Walgreens <http://www.walgreens.com> local store 0 for a pharmacy employee
*products* phonesteps to find a human
Bose <http://www.bose.com> 800-444-2673 Direct to human!
Sonos <http://www.sonos.com> 800-680-2345 1 sales; 2 support
Sony <http://www.sony.com> 800-222-7669 "When prompted by the automated
voice system to answer ANY questions, just say ""Agent"""
*retail* phonesteps to find a human
Advance Auto <http://www.advanceautoparts.com> 800-314-4243 0 when the
automated message begins
Amazon.com <http://www.amazon.com> 800-201-7575 see
http://clicheideas.com/amazon.htm
Best Buy <http://www.bestbuy.com> 800-365-0292 00*
Best Buy <http://www.bestbuy.com> local store wait for extension prompt
(sometimes must 4), then ext. 2021
Circuit City <http://www.circuitcity.com> local store 0 for customer
service or 218 for store manager
eBay <http://ebay.com> 800-322-9266 0,0
Home Depot <http://www.homedepot.com> 800 677-0232 "When asked for
account number, keep hitting ""#"". After 5 or 6 times, a human appears!"
Home Shopping Net <http://www.hsn.com> 800-284-3100 0
Ikea <http://www.ikea.com> 800 434-IKEA "0000000 (hit ""0"" many times
fast, if you do it once, or too slow, it will merely repeat the menu)"
K-Mart <http://www.kmart.com> local store 0
Kohl's <http://www.kohls.com> 800 5645740 After providing account info,
press 0 three times
Lowes <http://www.lowes.com> local store 0 for customer service or #450
for commercial sales
Old Navy <http://www.oldnavy.com> 800-OLD-NAVY 0
Overstock.com <http://www.overstock.com> 800-843-2446 At the main menu,
0 three to four times to bypass the menu
QVC <http://www.qvc.com> 800-367-9444 0
Safeway <http://www.safeway.com> local store As soon as voice prompt
starts type 1200 to get human
Sears <http://www.sears.com> 800-4-MY-HOME Silence don't push numbers
just sit there and you will be placed at front of queue.
Target <http://www.target.com> local store 0 during greeting.
"Toys ""R"" Us" <http://www.toysrus.com> local store 0
Wal-Mart <http://www.walmart.com> 800-925-6278 1 for directory
*shipping* phonesteps to find a human
DHL <http://www.dhl-usa.com> 800-225-5345 press 1, press 5, press 0,
enter your phone number.
FedEx <http://www.fedex.com> 888-GO-FEDEX "At message say
""Representative"""
UPS <http://ups.com> 800-pick-ups 0,0
USPS <http://www.usps.com> 800-275-8777 7-3-2-0-0 or send them some junk
mail
*technology* phonesteps to find a human
AOL <http://www.aol.com> 800-827-6364 0
Apple <http://www.apple.com> 800-275-2273 "000; if virtual rep answers,
say ""operator"""
Compaq <http://www.compaq.com> 800-652-6672 No easy escape
Dell <http://www.dell.com> 888-560-8324 2 order; 3 support; 4 purchase
help; or 00 to human
Dell Service <http://www.dell.com> 800-624-9897 option 1, xt 7266966,
option 1, option 4, option 4
Earthlink <http://www.earthlink.net> 888-earthlink 1 find a dialin
number; 2 billing; 3 sales; 4 support
Epson <http://www.support.epson.com> 800-922-8911 yes
Gateway <http://www.gateway.com> 800-846-2301 00#
HP <http://www.hp.com> 800-474-6836 "Say ""agent""."
HP <http://www.hp.com> 888-560-8324 00
IBM <http://www.ibm.com> 800-IBM-4YOU You go into a hold queue immediately
Microsoft <http://www.microsoft.com> 800-936-5700 Always 0. This is true
for just about any MS number.
QuickBooks <http://www.quickbooks.com> 888-729-1996 1 purchase; 2
billing; 3 registration; 4 tech support or 0 to human
Symantec <http://www.symantec.com> 800-441-7234 00
*telco* phonesteps to find a human
AT&T <http://www.att.com> 800-222-0300 #### then 1 if for current phone,
else 2 to enter other, else 3
AT&T Wireless <http://www.attwireless.com> 800-888-7600 No easy escape
BellSouth <http://www.bellsouth.com/> 877-678-2355 *0
Cellular One <http://www.cellularone.com> 888-910-9191 "4, say
""agent"", then #"
Cingular <http://www.cingular.com> 800-331-0500 For faster service, the
option that you are looking to close your account, You get the same ppl
but an immediate answer
Nextel <http://www.nextel.com> 800-639-6111 0 five times
SBC <http://www.sbc.com> 800-585-7928 Again, an (intelligent, this time)
IVR wants YOUR phone number first.
Sprint PCS <http://www.sprintpcs.com> 888-788-5001 "If live person does
not answer, 00, then say ""agent"""
T-Mobile <http://www.tmobile.com> 800-TMOBILE "Say ""representative"" at
any time."
Verizon DSL <http://dsl.verizon.net> 800 567 6789 "Say ""I don't know
it"" then ""technician"""
Verizon Wireless <http://www.verizonwireless.com> 800-922-0204 #00 or
enter phone # then 0 then 4
*travel* phonesteps to find a human
American Airlines <http://www.aa.com> 800-433-7300 "00, then say ""agent"""
Amtrak <http://www.amtrak.com> 800-872-7245 "0 or say ""agent"""
Delta <http://www.delta.com> 800-221-1212 "say ""agent"" four times -
every time it asks for a response from you"
jetBlue <http://www.jetblue.com> 800 JET-BLUE 1 flight status; 2
reservations; 3 vacation packages
Kayak.com <http://www.kayak.com> 203 899-3120 0
Northwest <http://www.northwest.com> 800-225-2525 Star, 0,0 after
initial greeting
Southwest <http://www.southwest.com> 800-435-9792 Calls answered by
operator; during busy times you might have to hold
United <http://www.united.com> 800-864-8331 Do nothing, wait for human.
US Airways <http://www.usairways.com> 800-428-4322 4, wait, 1
Walt Disney World <http://www.disneyworld.com> 407-824-4521 Direct line
to Magic Kingdom Guest Relations
*tv/satellite* phonesteps to find a human
Comcast <http://www.comcast.com> 800-266-2278 Customer service, but an
IVR wants your number first.
Direct TV <http://www.directv.com> 800-347-3288 0 repeatedly
Dish Network <http://dishnetwork.com> 800-333-3474 0 during menu
Sirius <http://www.sirius.com> 888 539-7474 0
TiVo <http://www.tivo.com/> 877-367-8486 "Say ""Live Agent"""
Xm Radio <http://www.xmradio.com> 800-998-7900 Direct to human!
108 companies as of Sat 26-Nov-2005 11:58 AM. Copyright 2005
<http://www.paulenglish.com/ivr/copyright.html> by Paul English of
Kayak.com
<http://kayak.com/k/redirect/in?a=paulenglish&url=http://www.kayak.com>.
See more information <http://www.paulenglish.com/ivr/info.html>. Know a
new cheat? Tell me <http://beach.paulenglish.com/ivr/add.cgi>.
�home <http://www.paulenglish.com/> about
<http://www.paulenglish.com/about.html> ::updated Sat 26-Nov-2005 11:58
AM:: search <http://www.paulenglish.com/search.html> contact
<http://www.paulenglish.com/contact.html>�
Also, I wrote a Stargate: Atlantis story called The Pegasus Society, which is Sheppard/McKay/Atlantis and unashamedly about Mensa and porn. Godspeed, children of the Revolution!
VALUABLE INFORMATION TO BYPASS machines & get a PERSON on the phone!
IVR Cheat Sheet by Paul English
American Express <http://www.americanexpress.com> 800-528-4800 0
ATT Universal <http://www.citicards.com> 800-950-5114 ###
Bank of America <http://www.bofa.com> 800-900-9000 1 loan; 2 account; 3
investing; 4 info; or 00 to human
Bank One <http://www.bankone.com> 877-226-5663 0,0
Capital One Visa <http://www.capitalone.com> 800-867-0904 ignore prompts
and invalid entry warnings; press #0 four times
Charles Schwab <http://charlesschwab.com> 800-435-9050 3 then 0
Chase <http://www.chase.com> 800-CHASE24 5 pause 1 4
CitiBank <http://www.citibank.com> 800-374-9700 1 online support; 2
billpay; 3 non-online; 4 credit card; or 0 to human
Discover <http://www.discovercard.com> 800-347-2683 ****
E-Trade <http://www.etrade.com> 800-387-2331 ####
Fidelity <http://www.fidelity.com> 800-544-6666 ignore prompt for social
security number, just enter ###
MasterCard <http://www.mastercard.com> 800-MC-ASSIST 000 on each menu
MBNA <http://www.mbnanetaccess.com> 800-421-2110 00# when menu starts
Paypal <http://www.paypal.com> 650 864-8000 cf
http://paypalsucks.com/PayPalPhoneNumbers.shtml
Sovereign Bank <http://www.sovereignbank.com> 800-SOV-BANK 1 english; 1
personal; 3 then social#; passcode, #; then 0 (1-3x)
Sun Trust Banks <http://www.suntrust.com> 404-588-7815 Yes
US Bank <http://www.usbank.com> 800-US BANKS 0000
Visa <http://www.visa.com> 800-847-2911 000 (ignore prompts saying that
it's an invalid entry)
Wachovia <http://www.wachovia.com> 800-922-4684 accounts personal banking
Washington Mutual <http://wamu.com> 800-756-8000 At any time after the
announcement(s) press 0,0.
Wells Fargo <http://www.wellsfargo.com> 800-869-3557 0,0,0
Western Union <http://www.westernunion.com> 800-325-6000 * then ##
*government* phonesteps to find a human
INS <http://uscis.gov> 800-375-5283 After selecting English, (with a 2
second delay between) 2 6 2 4
Social Security <http://www.socialsecurity.gov> 800-772-1213 00 will
confuse computer and send you to an agent
Veterans Affairs <http://www.va.gov> 800-827-1000 1,0
*insurance* phonesteps to find a human
Aetna <http://www.aetna.com> 800-537-9384 "2, then say ""operator""
(check this)"
Aetna <http://www.aetna.com> 800-680-3566 * then 0 anytime
AFLAC <http://www.aflac.com> 800-99-AFLAC ***
Ameritas <http://www.ameritas.com> 800-745-1112 0,0,0
CIGNA <http://www.cigna.com> 800-516-2898 REGARDING A BILL
Cigna <http://www.cigna.com> 800-849-9000 ##
GEICO <http://www.geico.com> 800-841-3000 Wait for prompt then 6, 1, 5
Humana <http://www.humana.com> 800-4-HUMANA After entering insurance
number and details, 0.
Medicare <http://www.medicare.gov> 800-633-4227 "After the opening
prompt say ""agent""."
Principal Life <http://www.principal.com/> 800-247-4695 1 for english,
2, then 0 several times until it redirects you to an operator.
*pharmacy* phonesteps to find a human
CVS <http://www.cvs.com> local listing dial local store, after promt.
press 6 will connect to store manager
Eckerd <http://www.eckerd.com> 800-eckerds 0 for pharmacy, 8* for manager
Rite Aid <http://www.riteaid.com> Local Store Press 3 to speak to the
pharmacy
Walgreens <http://www.walgreens.com> local store 0 for a pharmacy employee
*products* phonesteps to find a human
Bose <http://www.bose.com> 800-444-2673 Direct to human!
Sonos <http://www.sonos.com> 800-680-2345 1 sales; 2 support
Sony <http://www.sony.com> 800-222-7669 "When prompted by the automated
voice system to answer ANY questions, just say ""Agent"""
*retail* phonesteps to find a human
Advance Auto <http://www.advanceautoparts.com> 800-314-4243 0 when the
automated message begins
Amazon.com <http://www.amazon.com> 800-201-7575 see
http://clicheideas.com/amazon.htm
Best Buy <http://www.bestbuy.com> 800-365-0292 00*
Best Buy <http://www.bestbuy.com> local store wait for extension prompt
(sometimes must 4), then ext. 2021
Circuit City <http://www.circuitcity.com> local store 0 for customer
service or 218 for store manager
eBay <http://ebay.com> 800-322-9266 0,0
Home Depot <http://www.homedepot.com> 800 677-0232 "When asked for
account number, keep hitting ""#"". After 5 or 6 times, a human appears!"
Home Shopping Net <http://www.hsn.com> 800-284-3100 0
Ikea <http://www.ikea.com> 800 434-IKEA "0000000 (hit ""0"" many times
fast, if you do it once, or too slow, it will merely repeat the menu)"
K-Mart <http://www.kmart.com> local store 0
Kohl's <http://www.kohls.com> 800 5645740 After providing account info,
press 0 three times
Lowes <http://www.lowes.com> local store 0 for customer service or #450
for commercial sales
Old Navy <http://www.oldnavy.com> 800-OLD-NAVY 0
Overstock.com <http://www.overstock.com> 800-843-2446 At the main menu,
0 three to four times to bypass the menu
QVC <http://www.qvc.com> 800-367-9444 0
Safeway <http://www.safeway.com> local store As soon as voice prompt
starts type 1200 to get human
Sears <http://www.sears.com> 800-4-MY-HOME Silence don't push numbers
just sit there and you will be placed at front of queue.
Target <http://www.target.com> local store 0 during greeting.
"Toys ""R"" Us" <http://www.toysrus.com> local store 0
Wal-Mart <http://www.walmart.com> 800-925-6278 1 for directory
*shipping* phonesteps to find a human
DHL <http://www.dhl-usa.com> 800-225-5345 press 1, press 5, press 0,
enter your phone number.
FedEx <http://www.fedex.com> 888-GO-FEDEX "At message say
""Representative"""
UPS <http://ups.com> 800-pick-ups 0,0
USPS <http://www.usps.com> 800-275-8777 7-3-2-0-0 or send them some junk
*technology* phonesteps to find a human
AOL <http://www.aol.com> 800-827-6364 0
Apple <http://www.apple.com> 800-275-2273 "000; if virtual rep answers,
say ""operator"""
Compaq <http://www.compaq.com> 800-652-6672 No easy escape
Dell <http://www.dell.com> 888-560-8324 2 order; 3 support; 4 purchase
help; or 00 to human
Dell Service <http://www.dell.com> 800-624-9897 option 1, xt 7266966,
option 1, option 4, option 4
Earthlink <http://www.earthlink.net> 888-earthlink 1 find a dialin
number; 2 billing; 3 sales; 4 support
Epson <http://www.support.epson.com> 800-922-8911 yes
Gateway <http://www.gateway.com> 800-846-2301 00#
HP <http://www.hp.com> 800-474-6836 "Say ""agent""."
HP <http://www.hp.com> 888-560-8324 00
IBM <http://www.ibm.com> 800-IBM-4YOU You go into a hold queue immediately
Microsoft <http://www.microsoft.com> 800-936-5700 Always 0. This is true
for just about any MS number.
QuickBooks <http://www.quickbooks.com> 888-729-1996 1 purchase; 2
billing; 3 registration; 4 tech support or 0 to human
Symantec <http://www.symantec.com> 800-441-7234 00
*telco* phonesteps to find a human
AT&T <http://www.att.com> 800-222-0300 #### then 1 if for current phone,
else 2 to enter other, else 3
AT&T Wireless <http://www.attwireless.com> 800-888-7600 No easy escape
BellSouth <http://www.bellsouth.com/> 877-678-2355 *0
Cellular One <http://www.cellularone.com> 888-910-9191 "4, say
""agent"", then #"
Cingular <http://www.cingular.com> 800-331-0500 For faster service, the
option that you are looking to close your account, You get the same ppl
but an immediate answer
Nextel <http://www.nextel.com> 800-639-6111 0 five times
SBC <http://www.sbc.com> 800-585-7928 Again, an (intelligent, this time)
IVR wants YOUR phone number first.
Sprint PCS <http://www.sprintpcs.com> 888-788-5001 "If live person does
not answer, 00, then say ""agent"""
T-Mobile <http://www.tmobile.com> 800-TMOBILE "Say ""representative"" at
any time."
Verizon DSL <http://dsl.verizon.net> 800 567 6789 "Say ""I don't know
it"" then ""technician"""
Verizon Wireless <http://www.verizonwireless.com> 800-922-0204 #00 or
enter phone # then 0 then 4
*travel* phonesteps to find a human
American Airlines <http://www.aa.com> 800-433-7300 "00, then say ""agent"""
Amtrak <http://www.amtrak.com> 800-872-7245 "0 or say ""agent"""
Delta <http://www.delta.com> 800-221-1212 "say ""agent"" four times -
every time it asks for a response from you"
jetBlue <http://www.jetblue.com> 800 JET-BLUE 1 flight status; 2
reservations; 3 vacation packages
Kayak.com <http://www.kayak.com> 203 899-3120 0
Northwest <http://www.northwest.com> 800-225-2525 Star, 0,0 after
initial greeting
Southwest <http://www.southwest.com> 800-435-9792 Calls answered by
operator; during busy times you might have to hold
United <http://www.united.com> 800-864-8331 Do nothing, wait for human.
US Airways <http://www.usairways.com> 800-428-4322 4, wait, 1
Walt Disney World <http://www.disneyworld.com> 407-824-4521 Direct line
to Magic Kingdom Guest Relations
*tv/satellite* phonesteps to find a human
Comcast <http://www.comcast.com> 800-266-2278 Customer service, but an
IVR wants your number first.
Direct TV <http://www.directv.com> 800-347-3288 0 repeatedly
Dish Network <http://dishnetwork.com> 800-333-3474 0 during menu
Sirius <http://www.sirius.com> 888 539-7474 0
TiVo <http://www.tivo.com/> 877-367-8486 "Say ""Live Agent"""
Xm Radio <http://www.xmradio.com> 800-998-7900 Direct to human!
108 companies as of Sat 26-Nov-2005 11:58 AM. Copyright 2005
<http://www.paulenglish.com/ivr/copyright.html> by Paul English of
Kayak.com
<http://kayak.com/k/redirect/in?a=paulenglish&url=http://www.kayak.com>.
See more information <http://www.paulenglish.com/ivr/info.html>. Know a
new cheat? Tell me <http://beach.paulenglish.com/ivr/add.cgi>.
�home <http://www.paulenglish.com/> about
<http://www.paulenglish.com/about.html> ::updated Sat 26-Nov-2005 11:58
AM:: search <http://www.paulenglish.com/search.html> contact
<http://www.paulenglish.com/contact.html>�
Also, I wrote a Stargate: Atlantis story called The Pegasus Society, which is Sheppard/McKay/Atlantis and unashamedly about Mensa and porn. Godspeed, children of the Revolution!
no subject
Date: 2005-11-27 02:04 am (UTC)no subject
Date: 2005-11-27 02:16 am (UTC)<telepathy>SEE THIS COMMENT SOON<telepathy>
All is well! Will try again to send you mail later.
no subject
Date: 2005-11-27 05:01 am (UTC)